What you are buying, what you are not, and where you stand if something goes wrong. In plain English, because nobody should need a solicitor to buy a PDF.
Last updated 23 October 2026
Front Line Battlefield Tours is a sole trader business run by Peter Jefferies, based in the United Kingdom.
You can reach us at info@frontlinetours.co.uk, and we answer every email ourselves — it goes straight to Peter.
You are buying a written itinerary pack as a PDF file, delivered by email. It is a document, not a trip.
Each pack sets out a route across the battlefields, in the order that works on the ground. For every stop it gives you the directions, where to park, what it costs to get in, when it opens, and what you are looking at when you get there. It also tells you where Peter has stayed, eaten and had a drink, and roughly how long each drive takes.
You travel under your own arrangements, at your own pace, in your own car. The pack is written so that you can do exactly that.
We sell to customers in the United Kingdom.
You normally have 14 days to change your mind about something bought online. Because this is a digital file delivered immediately, that right works a little differently, and you give it up knowingly at the checkout.
Before you pay, you tick a box that says: “I want my tour pack supplied immediately, and I understand that once it has been sent I lose my 14-day right to cancel.” The box is not ticked for you and the payment will not go through without it.
Once we have emailed your pack, your right to cancel has gone. We confirm this in the email that carries your download link, so you have it in writing.
If you have paid and the pack has not reached you yet, you can still cancel and we will refund you in full. Email us.
This does not affect your legal rights if the pack turns out to be faulty or not as described. See “Your statutory rights” below.
This is the important one, so it is in plain terms.
We recommend. We do not book. The pack names hotels Peter has stayed in, restaurants and bars he goes back to, car parks he has used and roads he has driven. Those are his own opinions, written down at the time, and they may be out of date by the time you travel.
We do not sell, book, reserve, hold or arrange any travel, accommodation, transport, ferry, flight, insurance, guiding or admission on your behalf. We take no money for any of it. If you stay somewhere we mention, your contract is with that hotel and nobody else — we are not a party to it, and we earn nothing from it.
Because of that, what you are buying from us is not a package holiday and not a linked travel arrangement under the Package Travel and Linked Travel Arrangements Regulations 2018. Those protections do not apply to a document, and we are not pretending otherwise.
Please arrange your own travel insurance.
The pack is for you and the people travelling with you. Print it, copy it onto your phone, scribble on it, take it in the car.
Please do not publish it, share it online, sell it, or pass it on to people who have not bought it. Peter wrote it, the research in it is his, and it is how he makes a living.
Photographs, maps and other material in the pack may belong to other people and are used under their own terms.
You keep your copy. The download link expires after seven days and allows ten downloads, so save the file somewhere safe when it arrives. If you lose it, email us and we will send a fresh link.
Under the Consumer Rights Act 2015 the pack must be of satisfactory quality, fit for purpose, and as described.
If it is not — a file that will not open, a pack missing pages, something plainly wrong about a site you have travelled to see — tell us and we will put it right. If we cannot, you are entitled to some or all of your money back.
Nothing in these terms takes away a right you have by law.
Email info@frontlinetours.co.uk and say what has gone wrong. It reaches Peter directly.
We will reply within five working days and try to settle it between us.
If we cannot agree, you can take the matter to your local Trading Standards service through the Citizens Advice consumer helpline.
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